Not all calls are equal. Our system intelligently prioritizes and routes based on urgency level.
Cardiac/respiratory arrest. Activates all available staff in the zone.
Patient fall, IV alarm, or urgent clinical assistance needed.
Patient requests nursing attention — routine needs, medication, comfort.
Nurse enters room — registered as 'in attendance', call automatically cancelled.
Patient presses handset button
Staff presses emergency panel
Patient fall in bathroom
Processes priority, routes alerts, timestamps all events, integrates with hospital HIS
Visual + audible alert with room number and call type
Direct ring to assigned nurse's device
Red flashing light in corridor for Code Blue
Silent push notification with response SLA timer
Our IP nurse call systems integrate with your hospital's existing VoIP telephony infrastructure. Calls can be placed and answered on standard IP desk phones, DECT handsets, or smartphones via the hospital WiFi network.
This means doctors in their offices can receive and respond to patient calls directly without needing specialized nurse call hardware — reducing response times dramatically.
Every call is timestamped from activation to nurse acknowledgement — SLA compliance reporting per shift.
Identify peak call periods per ward to optimize nurse staffing allocation and reduce patient wait times.
AI identifies patients generating unusually high call frequency — an early indicator of deterioration or unmet needs.